Case Study: Testing of New Phone system

About Customer:

Customer was building a new phone system to engage more deeply with customers, strengthen connections and transform the consumer experience. Built for modern, small businesses that need a voice, SMS, fax and social messaging solution that intelligently connects to existing software systems.


  • Followed Agile methodology
  • Preparation of Test cases in JIRA
  • Test cases execution
  • Functional, Integration, Usability and Compatibility testing.
  • Bug reporting.
  • Regression testing.
  • Created Test script using Selenium.
  • Prepared Test Report


  • Client was able to deliver a bug free product to his customers.
  • Increased application quality.
  • Performance of the application has been improved in different configurations.
  • Increase in Test coverage by 40%
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